SOONEAR-JAPAN (soonear.me)
Effective Date: July 16, 2026
This Privacy Policy explains how Cross Line Japan Co., Ltd. (“SOONEAR-JAPAN,” “we,” “us,” or “our”) collects,
uses, discloses, and protects information about visitors and customers of our online store at https://soonear.me (the
“Site”). We are a Japan-based company that ships Japanese-made kitchenware and household goods to customers
primarily in the United States and other countries. By visiting the Site or placing an order, you agree to the practices
described in this Privacy Policy.
- Information We Collect
1.1 Information You Provide to Us
When you create an account, place an order, or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order details (products purchased, order history)
- Payment information (processed by our third-party payment processor; we do not store full credit card
numbers on our servers) - Any information you include in messages sent to us, such as customer support inquiries
1.2 Information Collected Automatically
When you browse the Site, we and our service providers automatically collect certain information through cookies,
log files, web beacons, and similar technologies, including: - IP address and approximate location
- Browser type, device type, and operating system
- Referring website and pages visited on the Site
- Date, time, and duration of your visit
- Shopping behavior, such as items viewed or added to your cart
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site (for example, to keep items in your shopping cart), to
remember your preferences, and to analyze how visitors use the Site. We use Google’s Site Kit, which may include
Google Analytics, to understand aggregate traffic and usage patterns. You can control or disable cookies through
your browser settings; note that some features of the Site (such as the shopping cart or checkout) may not function
properly without cookies. You may also opt out of Google Analytics tracking using the Google Analytics Opt-out
Browser Add-on.
- How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customs documentation for international deliveries
- Communicate with you about your order, account, or customer service requests
- Operate, maintain, and improve the Site and our product offerings
- Detect and prevent fraud, unauthorized transactions, and other unlawful activity
- Comply with legal, tax, and accounting obligations in Japan and other applicable jurisdictions
- With your consent, send you marketing communications, which you may opt out of at any time
- How We Share Your Information
We do not sell your personal information. We may share information with:
- Payment processors and credit card networks, to securely process your payment
- Shipping carriers and customs authorities, to deliver your order internationally
- Service providers who support our Site operations, such as our website host (WordPress/WooCommerce)
and Google Site Kit/Analytics - As an Amazon Associate, we earn from qualifying purchases; if you click an affiliate link on our Site,
Amazon may set its own cookies and collect information in accordance with its own privacy policy - Government authorities or other third parties, where required by law, to enforce our terms, or to protect our
rights, property, or safety, or that of others
- International Data Transfers
SOONEAR-JAPAN is based in Chiba, Japan, and the information we collect is processed and stored in Japan and in
the countries where our service providers (such as our hosting and analytics providers) operate, including the United
States. By using the Site or placing an order, you understand that your information will be transferred to and
processed in countries that may have data protection laws different from those in your country of residence. We take
reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy wherever
it is processed. - Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy,
including to complete your order, comply with our legal and tax obligations (including Japan’s Specified
Commercial Transaction Act and Act on the Protection of Personal Information), resolve disputes, and enforce our
agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it. - Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information
from unauthorized access, use, alteration, or disclosure. Payment card data is handled by our payment processor and
is not stored in full on our servers. However, no method of transmission over the internet or electronic storage is
completely secure, and we cannot guarantee absolute security. - Your Privacy Rights
7.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we have collected about you and how it is used and shared
- Request deletion of your personal information, subject to certain exceptions
- Correct inaccurate personal information
- Opt out of the “sale” or “sharing” of your personal information (we do not sell personal information)
- Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us using the information in Section 11. We may need to verify your identity before
fulfilling your request.
7.2 Other U.S. State Residents
Depending on your state of residence, you may have similar rights to access, correct, delete, or port your personal
information, and to opt out of certain processing. Please contact us and we will respond in accordance with
applicable law.
7.3 European Economic Area, UK, and Other Regions
If you are located in the EEA, UK, or another region with its own data protection law, you may have rights to
access, correct, delete, or restrict the use of your personal information, and to object to certain processing or lodge a
complaint with your local data protection authority. Please contact us to exercise these rights.
- Children’s Privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from children
under 16. If you believe a child has provided us with personal information, please contact us so we can delete it. - Third-Party Links
The Site may contain links to third-party websites, including Amazon and social media platforms, that are not
operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their
privacy policies before providing any information. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational
reasons. We will post the updated policy on this page with a revised effective date. Your continued use of the Site
after changes are posted constitutes your acceptance of the updated policy. - Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Company: Cross Line Japan Co., Ltd. (株式会社 Cross Line Japan)
Representative: Taizo Yamashita
Address: 4-11-7 Okubo, Narashino-shi, Chiba, Japan
Email: soonear.me@gmail.com
Phone: +81-47-409-0064 (reception hours: 11:00–17:00 JST)
Website: https://soonear.me